East Coast Commercial Service

Roadside Assist

Provides support 24/7 for 3 years/200,000 kms

(FCA Australia vehicles only)

It only takes a flat tyre in driving rain, in the middle of nowhere to make you swear never to be without a roadside assist service. With Fiat Roadside Assistance help is just a phone call away.

Fiat Roadside Assistance is a reliable and secure roadside assistance program that is provided free of charge to you for the duration of your vehicle’s manufacturer’s warranty period. Fiat Roadside Assistance is available 24 hours a day, 365 days a year. With Fiat Roadside Assistance, you can get help with:

  • Flat batteries
  • Emergency fuel
  • Flat tyres
  • Lost or locked keys
  • Towing/transportation costs
  • Caravan & Trailer Assistance
  • Accident coordination
  • Bogged vehicles
  • Taxi coordination
  • Emergency accommodation
  • Car rental
  • Alternative transportation coordination
  • Vehicle relocation coordination
  • Urgent message relay
  • Cancellation or rebooking of travel arrangements
  • Medical advice

If you need Fiat Roadside Assistance, simply call:

Fiat Motorhome
1800 870 710
Fiat Professional
1800 870 712

For more information regarding Fiat Roadside Assistance, please call us for your copy of the eBrochure:

ecc-roadside-assist

ROADSIDE ASSISTANCE

(For Private / Grey Imported)
Mechanical / Electrical Breakdown Towing
If you need assistance in arranging a tow you can ring 1800 731 912 (a 24/7 service through Ken Tame Assist). They will then need the following information, your location, length, height and weight of your vehicle to be able to arrange the appropriate towing service. You will need to pay for the tow then, (if you have insurance with us) submit a copy of the account to us (fax or email is okay) and we will reimburse you in accordance with the limit under the policy.
 

Avida Roadside Assist for Motorhomes

 
Call 1800 784 357 for emergency roadside assistance.

For peace of mind, Avida offers a free two year emergency roadside assist policy. For motorhomes, this is called Advantage Help, and for caravans Sovereign Help.

Avida RV Help is a 24 hour, seven day a week roadside assistance program intended at addressing your needs in the unlikely event of your RV breaking down or experiencing a technical problem.

Advantage Help (for motorhomes) and Sovereign Help (for caravans) roadside assistance program is included free with all new Avida RV’s purchased for the first two years in Australia and New Zealand.

Join the Avida RV Club (for motorhomes) and automatically be upgraded to Prestige Help. RV Help offering peace of mind wherever you decide to travel throughout Australia and New Zealand, Avida RV Help aims to solve problems quickly and efficiently with minimum inconvenience – and get you back on the road at the earliest opportunity.

From minor roadside repairs to security system advice and vehicle recovery following breakdown, our roadside assist scheme has it covered. Checking electrical problems, jumpstarting flat batteries, tyre change and replacement of lost keys are just some of the many areas where we can help.

To find out more or to join, call 1800 CLUB RV (1800 258 278).