Well Done Stephen, Was able to talk to head mechanic prior to having service and repairs done .
Stephen. Very helpful & fully explained what was being done or was being arranged for my next visit back at ECC.
The vehicle has performed extremely well and the fuel consumption has been good considering the weight of the vehicle. Being a motor home, the front wheel drive can cause some difficulty in certain conditions. I think the front wheel spring suspension could be better as it tends to bottom out on western roads.
This is the first time I have taken my motor home for a service. Everyone was very helpful and answered all my questions happily and didn’t make me feel stupid.
Very happy friendly staff with a professional approach. They answered any questions I had about the vehicle. Nothing was a problem for them. There customers service was great and reassuring which made me so confident in all the staff.
Customer Service Experience Comments I had the ability to speak directly to the mechanic who ultimately saved me several hundreds of dollars to fix my air conditioner switch which had failed. Instead of replacing the whole modular unit he was able to just replace the switch.